01
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your name;
- Email address;
- Phone number;
- Details about the type of real estate assistance you are seeking;
- Information included in your enquiry or message;
- Property requirements, preferences, budget ranges or investment objectives that you choose to share;
- Information you provide during subsequent telephone calls, emails, meetings or other communications.
You are responsible for ensuring that the information you provide is accurate and that you have the authority to provide it.
02
Information Collected Automatically
When you access the Website, certain technical information may be collected automatically by our Website, hosting provider or authorised service providers.
This may include:
- IP address;
- Browser type and version;
- Device type;
- Operating system;
- Pages visited;
- Referring website or source;
- Date and time of access;
- General location information derived from your IP address; and
- Website interaction and performance information.
This information is generally used for Website security, administration, performance monitoring and improving the user experience.
03
Cookies and Similar Technologies
The Website may use cookies and similar technologies to enable essential Website functionality, understand how visitors use the Website, improve performance and remember certain preferences.
Some cookies may be placed by third-party service providers used for Website hosting, analytics, security or embedded content.
Where required by applicable law, we may request your consent before placing non-essential cookies.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of the Website.
04
How We Use Your Information
We may use personal information collected through the Website to:
- Respond to your enquiries;
- Understand your real estate requirements;
- Communicate with you regarding properties, advisory services or opportunities relevant to your enquiry;
- Arrange calls, meetings or consultations;
- Provide residential, commercial, leasing, investment or NRI-related real estate advisory services;
- Maintain records of enquiries and communications;
- Improve our services and Website experience;
- Protect the Website against misuse, fraud or security threats;
- Comply with legal, regulatory or professional obligations; and
- Establish, exercise or defend legal rights where necessary.
We will not use your personal information for purposes that are materially unrelated to those described above without an appropriate lawful basis or consent where required.
05
Communications
If you submit an enquiry, we may contact you using the email address or phone number you provide in order to respond to your request and continue discussions relating to your real estate requirements.
Where legally required, promotional or marketing communications will only be sent with the appropriate consent.
You may request that we stop sending marketing communications at any time by contacting us. This will not prevent us from sending communications that are necessary in connection with an active enquiry, transaction or professional relationship.
06
Sharing of Personal Information
We do not sell or rent your personal information.
Where reasonably necessary for your enquiry or the operation of our business, information may be shared with:
- Property owners or sellers;
- Developers and builders;
- Landlords or lessors;
- Real estate service providers;
- Professional advisers;
- Lawyers, accountants or consultants;
- Technology, Website hosting, email, CRM or IT service providers;
- Business partners involved in a transaction or enquiry; and
- Government authorities, courts or regulatory bodies where disclosure is required by law.
Information will only be shared where reasonably necessary and subject to appropriate legal or contractual requirements where applicable.
Before sharing sensitive transaction-specific information with third parties, additional consent or documentation may be requested where appropriate.
07
Third-Party Websites and Services
The Website may contain links to websites, platforms or services operated by third parties.
We do not control the privacy practices, content or security of those third-party websites. Their handling of your information is governed by their own privacy policies and terms.
You should review the privacy policies of any third-party websites you visit.
08
Data Security
We take reasonable administrative and technical measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no Website, internet transmission, electronic storage system or method of communication can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted online.
09
Data Retention
We may retain personal information for as long as reasonably necessary to:
- Respond to and manage your enquiry;
- Maintain our professional relationship with you;
- Provide requested services;
- Maintain appropriate business and transaction records;
- Comply with legal or regulatory obligations; or
- Resolve disputes and enforce agreements.
Information that is no longer reasonably required may be deleted, anonymised or securely disposed of, subject to applicable legal requirements.
10
Your Privacy Rights
Depending on the applicable law and circumstances, you may have rights relating to your personal information, including the right to:
- Request information about how your personal data is being processed;
- Request access to personal information held about you;
- Request correction or updating of inaccurate information;
- Request deletion or erasure of information where applicable;
- Withdraw consent where processing is based on consent; and
- Raise a concern or grievance regarding the handling of your information.
Certain requests may be subject to legal exceptions, record-retention obligations or identity verification requirements.
To exercise an applicable privacy right, please contact us using the details provided below.
11
Children's Privacy
This Website and our real estate advisory services are intended for adults.
We do not knowingly seek to collect personal information from children through the Website. If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that appropriate action can be taken.
12
International Visitors
The Website may be accessed from outside India, including by Non-Resident Indians and other international visitors.
By submitting information through the Website, you acknowledge that your information may be processed or stored in India or in other jurisdictions where our authorised technology or service providers operate, subject to applicable legal requirements.
13
Legal and Regulatory Compliance
We may process, retain or disclose personal information where reasonably necessary to comply with applicable Indian laws, regulations, court orders, lawful governmental requests or other legal obligations.
Nothing in this Privacy Policy is intended to limit any rights available to you under applicable data protection law.
14
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Website, services, technology, legal requirements or business practices.
Any revised Privacy Policy will be published on this page together with an updated "Last Updated" date.
We encourage you to review this page periodically.
15
Contact Us
If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have concerns regarding the handling of your information, please contact:
Saritha Aravinda
Bengaluru, Karnataka, India
Email: saritha@tashiproperties.com
Website: sarithaaravinda.com